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Virgin Atlantic Refund & Compensation Guide

Virgin Atlantic flight delay compensation. Virgin Atlantic flight cancellation compensation. Learn how to get full refund from Virgin Atlantic, refund policy specifics and how to claim Virgin Atlantic compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Founded in 1984, Virgin Atlantic is a British airline based in Crawley, England. There are two regulations that apply to most Virgin Atlantic flights – European flight compensation regulation EC261 and the Regulation UK261  (its UK counterpart). Every time your flight is delayed, cancelled less than 2 weeks before departure or overbooked, you may be entitled to EU or UK flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM VIRGIN ATLANTIC

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Virgin Atlantic Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Every time your flight reaches destination 3+ hours later than planned, and the disruption is due to Virgin Atlantic’s fault, you may be entitled to EU or UK flight delay compensation up to 600 euro. Every single time. For every flight. In this case it doesn’t even matter if you have a travel insurance or not — you still might be entitled to compensation from Virgin Atlantic.

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Virgin Atlantic Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

Every time Virgin cancels a flight less than 14 days before the departure, you have a right to a new flight to your destination or a refund. It’s up to you to to choose whatever suits your travel plans the best. The same rules apply to flights both departing from and arriving to Europe. In some cases, you also have a right to EU / UK flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km